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Privacy Policy – Just Ask Domestic Help

Just Ask Domestic Help, LLC {JADH} is committed to providing an online resource through which families can match themselves with domestic helpers, and helpers can match themselves with hiring families, while also protecting your privacy. JADH has created this privacy policy {“Policy”} to provide information to hiring families/employers {Clients} and employees {Candidates} about what information we collect, and how we retain records in order to protect the information of both Clients and Candidates.

By Registering as a Client, or Applying as a Candidate, on the JADH website, you acknowledge that you have read and understood this Policy and agree to be legally bound by it. If you do not agree with the terms of this Privacy Policy, please refrain from using JADH’s services and / or website.

JADH collects personally identifiable information including, but not limited to, name, address, street address, phone number{s} of both Clients and Candidates when they Register / Apply via our website. We also collect work history information and responses to questions about requirements of Client and qualifications of Candidate. 

INFORMATION PROTECTION

According to Florida law, JADH uses a series of security measures in order to protect the information we collect.

Any paper / hard files we might collect are stored in a locked file cabinet in an office with a key-locked door. All electronic files are stored in a computer and online with a minimum of one password to access them. 

Our team members are trained to follow a very specific and strict procedure regarding data / information collection and are legally bound by confidentiality obligations. JADH employees are aware that they are subject to discipline if they fail to meet these obligations.

JADH stores all personally identifiable information in a safe and secure manner, designed to prevent any unauthorized individual from accessing private information. We cannot guarantee the effectiveness of any or all our security measures, and we cannot guarantee that the information we collect will remain free from loss, misuse, or alteration by third parties who obtain unauthorized access.

Credit cards are processed through a secure vendor {Stripe} rendering Just Ask Domestic free from the obligation of collecting credit card information. In addition to Stripe, we use Quickbooks, Security Metrics (for PCI compliance) and North American Bank Card.

SHARING AND USE

We do not sell or rent individual personally identifiable information with any unaffiliated third parties for their promotional use without your advance permission. By using JADH’s services, you acknowledge that we while JADH does not sell, rent or lease its customer lists to third parties, our sister company, JustAskBoo, LLC may contact you with information that may be of interest to you. 

JADH does not use or disclose sensitive personal information, such as your address, phone, email address, race, religion, or political affiliations, without your consent.

JADH will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to comply with legal process, protect and defend the rights or property of JADH, and under special circumstances to protect the personal safety of our Candidates and Clients.

We may employ other companies to perform functions on our behalf, such as software to assist with our process, hosting or maintaining our website, and other functions necessary to our business. We may need to share your personally identifiable information with these companies {collectively, “Site Vendors”}. We will provide Site Vendors with only that information necessary to perform their functions, and we do not permit them to use your personally identifiable information for any other purpose.

Information submitted to us is available to employees managing this information for purposes of assisting Clients in the placement of domestic helpers, and to Candidates for purposes of securing a job as a household worker or otherwise providing services relating to our company and systems.

In the event that JADH is acquired or reorganized in any manner by another business entity, all personal information gathered since the date of JADH’s inception will be transferred to a third party at our discretion, in connection with a sale or reorganization of the business.

PRIVACY POLICY CHANGES

This Policy was updated in January 2019. From time to time we will update the Policy on our website. By continuing to use our website, or to continuing to be a Registered User, you are agreeing to any such changes. 

You hereby acknowledge that this Policy is to be read in conjunction with our Terms of Use. If you have any questions about this Policy or about JADH’s procedures or operations, please contact us:

Just Ask Domestic Help, LLC
Boo {Province} Zamek, President
13611 S. Dixie Highway, No. 437
Miami FL 33157
justaskdomestic@gmail.com

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